Privacy Policy
Date updated: 09/01/2026
At Ftreasures (“we”, “us”, “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, or sign up for a membership or subscription.
We are committed to handling your data responsibly and in line with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Ftreasures is a family-run business based in the United Kingdom. We buy, sell, and source collectibles, including Funko Pops and other treasures, and offer memberships and subscriptions to our community.
2. Information We Collect
When you interact with Ftreasures, we may collect the following personal information:
• Full name
• Email address
• Billing and delivery address
• Account login details
• Membership or subscription information
• Payment information (processed securely by third-party providers – we do not store full card details)
• Order and transaction history
• Communication preferences
• Any information you choose to provide when contacting us
3. How We Collect Your Information
We collect information when you:
• Register for an account
• Sign up for a membership or subscription
• Place an order through our website
• Contact us via email, contact forms, or social media
• Browse our website (through cookies and similar technologies
4. How We Use Your Information
We use your personal data to:
• Set up and manage your Ftreasures account
• Provide memberships, subscriptions, and related services
• Process orders and payments
• Communicate with you about your account, orders, or membership
• Send updates, promotions, or marketing messages (only if you have opted in)
• Improve our website, services, and customer experience
• Meet legal, accounting, and regulatory requirements
5. Legal Basis for Processing
We process your data under the following lawful bases:
• Contract – to fulfil memberships, subscriptions, and purchases
• Consent – for marketing communications
• Legal obligation – for tax and accounting purposes
• Legitimate interests – to improve our services and protect our business from fraud
6. Sharing Your Data
We may share your data with trusted third parties where necessary, including:
• Payment processors
• Website hosting and e-commerce providers
• Email and marketing platforms
• Analytics and performance tools
These third parties only receive the information needed to perform their services and are required to keep your data secure.
Ftreasures does not sell or rent your personal data to third parties.
7. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Your data is stored securely and retained only for as long as necessary to provide our services or to meet legal requirements.
8. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal data (where applicable)
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
9. Cookies
Ftreasures uses cookies to ensure our website works properly and to improve your browsing experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Ftreasures Email: Contact@ftreasures.co.uk
Location: United Kingdom